Senior Supervisor (Credit Control Team) - Banking Industry

Our client, a large-scale and renowned Chinese Bank, is hiring a Senior Supervisor  to join their Credit Control team in Kowloon Region office. It has over 90 years of history and was recognized as second largest bank in the world by market capitalization. This banking role will give you a great multi-cultural and management experience.

  • Mange the daily collection activities of credit control team and follows up the necessary collection actions so as to minimize losses and maximize recoveries
  • Carry out appropriate actions for delinquent or problem accounts
  • Meets and discuss with the customers for arrangement of any debts settlement
  • Work closely with other ALS/Legal firms for handling or rewrite loan
  • Handle and investigate complaints from customers and regulatory bodies
  • Monitor the performance of debt collection agencies
  • Work closely with legal firms to monitor the legal progress or seek for legal advice
  • Monitor workflow and resources and streamlines procedures, recommend workable ideas for improvement in work flow, productivity and service level
  • DSE or above with minimum 5 year experience in credit card collection
  • Customer oriented, good negotiation, communication and interpersonal skills
  • Proficiency in MS Office,especially in Excel
  • Familiar with Chinese word processing
  • Strong command of Spoken and written English and Chinese, Fluent in Mandarin
  • Able to work independently and under pressure
  • Immediately available  is an advantage
Job Benefits
  • Competitive Salary
  • Medical Insurance
  • 5-Day Work Week
  • Shuttle Bus
  • Fast Career Development
  • Exposure to Cross-Culture Working Environment

If you have the desire for a challenging and rewarding career development, send us your resume quoting your present and expected salary by clicking 「Apply Now」 or email to hr@ waionsolutions.com

Apply now

Position: Senior Supervisor (Credit Control Team) - Banking Industry

Thank you for submitting your application. We will contact you shortly!

Employment Type
Contract / Full Time
Duration of employment
1 year (Renewable)
Working Hours
9:00 - 18: 00
Date posted
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